Heavy Equipment
When Equipment Fails, Parts Position Damaged Trust
3:22 AM - Pilbara iron ore mine
Your client's CAT 994K wheel loader—the critical unit loading their primary crusher feed—shows transmission failure warnings. Complete shutdown within hours. The transmission will fail—that's inevitable with equipment moving 53 tonnes per bucket in 45-degree heat, 20 hours a day.
But here's the nightmare
You're a Tier 1 equipment supplier with a guaranteed uptime contract. You're holding $127 million in spare parts inventory across your Australian service network, yet you still don't have this specific transmission clutch pack assembly positioned locally. It's not in Perth. Not in your Karratha depot. The nearest stock sits in your North American distribution center in Illinois—16,000 kilometers away.
73 hours later - Production finally resumes
Charter freight from Chicago O'Hare to Perth expedited customs clearance. Road freight to Karratha and helicopter to the mine. Specialist technicians mobilized quickly. Total costs: $235,000, including $134,000 in contract penalties, $87,000 in emergency fees, and $14,000 in expedited warehousing.
Monday morning - Post-mortem
Your CEO wants answers: "We're holding $127 million in parts inventory across Australia—why did we just burn $235,000 and jeopardize a $12 million annual service contract over an $87,000 component we should have had positioned?"
The brutal paradox exposed
Massive inventory investments that fail when it matters most. You're paying millions for the illusion of preparedness, not actual availability when and where equipment fails.
You're not alone
Heavy equipment suppliers globally hold billions in spare parts inventory while still experiencing penalty-triggering stockouts that cost more than the inventory was meant to prevent.
Right Parts • Right Place • Right Time • Right Cost
The AI-Driven Intelligence Revolution
Caught between massive inventory costs and multi-million-dollar downtime, leading organisations are recognising a new approach: Advanced AI-driven parts intelligence that orchestrates your spares network.
SC Analytix with PTC Servigistics transforms how parts are positioned across your network to optimise operational availability while minimising total inventory investment.
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PTC Servigistics
AI-Powered Network Optimization
SC Analytix applies proven AI optimization across critical dimensions of parts management, delivering strategic levers that transform operations from reactive to predictive.
Up to 60% Improvement in forecast accuracy
Up to 15% Improvement in operational availability
Up to 35% Improvement in inventory turns
15-35% Inventory investment reduction
Up to 80% Reduction in emergency and expediting costs
Transform Your Operations Now
Operations & Value Assessment
SC Analytix will perform a strategic analysis of your current parts positioning and inventory distribution across your network.
What you will discover:
Positioning optimization opportunities to slash crisis response times.​
Inventory rebalancing scenarios cutting costs while boosting availability.​
Network efficiency improvements maximizing utilization across sites​.
Investment optimization scenarios showing service level trade-offs
What you will get:
Whether you move forward with full implementation or not, you'll walk away with concrete, actionable intelligence about your parts network performance and optimization opportunities including:
ROI projections tailored to your network characteristics and operational patterns.
Cost reduction opportunities through inventory optimization and strategic positioning.
Availability improvement potential across critical equipment and operations.
Implementation roadmap with prioritized recommendations.